In general, we use the personal information that we collect from you:
- to process data
- to match your needs with Trade Professionals data
- to make you aware of content and services associated with the service
Note: This policy applies only to the HomePro Insurance website and not to the web sites of other companies,
individuals or organisations to which we provide links.
By use of this website, you signify your consent to our collection and use of this information.
Should we elect for any reason to change our policy, we will notify you of those changes here,
so that you are always kept informed of how we may collect, use or disclose the information.
Note: The information that you submit may be transferred outside the European Economic Area
for processing by HomePro and its associated companies.
By providing personal information on the website, you consent to this transfer.
(Data may only be transferred to countries with the same or similar standards in data protection as our own)
In order to receive details of products and services that might interest you, you consent to your personal information
being made available to third parties (who may be located outside the European Economic Area).
We will try to ensure that any details sent to you under this arrangement are relevant.
By submitting your personal details to us you consent to this.
If you do not wish to receive this third party information,
please click here to access your registration details and subscribe to privacy 1.
Due to our large customer base, we will often be able to secure special offers and exclusive
deals on your behalf. In order to benefit from these deals you consent to us sending you information
on such deals where we feel they are likely to be appropriate or relevant to you. If you do not
wish to receive this information from HomePro or our sister companies, please click here to access
your registration details and subscribe to privacy 2.
As part of our customer services, we will send you a periodic e-mail newsletter with information
about improvements to our service, new features, special offers and competitions.
If you wish to stop receiving the newsletter click here to access your registration details and unsubscribe.
Collection, Use and Disclosure of Personal Information
'Please note that with effect from 1 January 2001 the Website has been operated by Fair Trades Ltd,
a wholly owned subsidiary of HomePro Ltd, under license.
From this date, any data provided by You to will also be held by Fair Trades Ltd.'
For clarity the word HomePro within this document will relate to both HomePro Ltd and Fair Trades Ltd.
1. (a) When a home owners registers with us, he or she is required to enter the following data,
as a minimum: email address.
2. We will collect further information about your areas of interest, home improvement requirements
and preferences both directly (when you tell us) and indirectly via analysis of customer traffic,
3. We use information collected about you to tailor your use of our web site to your specific
requirements and to recommend relevant goods or services to you. We also use the information to help
us develop the design and layout of our website, which helps to ensure that our sites are as useful
and enjoyable as possible.
4. If you enter a contest or promotion, we will ask for your name, address and email address,
so that we can administer the contest and inform the winners.
5. HomePro may provide aggregate statistics about our services, users, traffic patterns and other
site information to third parties, but these statistics will not include any information that
could personally identify you.
6. HomePro reserves the right to access and disclose individually identifiable information to
comply with applicable laws and lawful government requests, to operate its systems properly or
to protect itself or its users.
Protection of your Personal Information
We have strict security procedures covering the storage and disclosure of your information in order
to prevent unauthorised access and in order to comply with the UK Data Protection Acts of 1984 and 1998.
This means that we may sometimes ask for proof of identity before we disclose personal information to you.
A cookie is a piece of data that is stored on your computer's hard drive by your web browser.
Once we have used a cookie, each time you visit our site thereafter our computer server will recognise the cookie,
and provide us with information about your last visit.
Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.
If you choose not to receive cookies, you may still use most of the features of our web site.
Customer Feedback and Complaints
We welcome your questions and comments about privacy issues, and about the design of our website.
Should you have such comments or have a complaint about how we are using your personal data, please