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Code of Practice
Guarantee
IBG Reference

Trade Discount Club


IPWFI Ltd has been trading since 1991, offering both insurance backed guarantees and deposit indemnity protection to the home improvement industry on a wide range of products ranging from, windows, doors, conservatories in either, UPVc, Aluminium or Hardwood as well as soffits and fascias. With a membership in excess of 2000 double glazing companies comprising of small local companies to some of the largest in the UK we have gained an excellent reputation and are well recognised as well as respected throughout our industry sector.

As a trade association we are able, through our subsidiary company The Insurance Service UK Ltd who are authorised and regulated by the FSA together with our partnership with other organisations, to provide a wide range of benefits for our members, some of which are shown below:

Insurance Backed Guarantees
Deposit protection for up to 25%
Public and Employers Liability insurance
Commercial property insurance
Household and vehicle Insurance
Home Improvement Loan facility irrespective of turnover
Arbitration
Expert advice on Pensions, Savings etc
Expert advice on employment Law




All companies applying to become a member of IPWFI are visited personally by a member of our staff as well as put through a vetting procedure which includes obtaining references from suppliers and past customers as well as the financial stability of the company and its owners/directors.



Since January 2005, the FSA have taken over the control for all general insurance matters and under the new regulations, only those authorised by the FSA can deal in insurance matters. As a result of this, all insurance is placed by the Insurance Service (UK) Ltd who are regulated and authorised by the FSA and is wholly owned by IPWFI Ltd.

IPWFI through its subsidiary company have become an appointed representative which allows us to deal in the administration of general insurance matters. This means that both our brokers and ourselves provide the insurance to the customer direct thereby ensuring that the member company do not have to worry about the rules governing insurance backed guarantees and deposit indemnity cover.



This indemnity protection which is underwritten by the Guaranteed Protection Insurance Ltd (GPI Ltd) and Red Sands Insurance Company (Europe) Limited is offered to customers provides cover for up to 25% of the contract value and lasts for 90 days from the date the deposit is paid.

This can be extended should the need arise. Therefore should the member company cease to trade through liquidation, bankruptcy, death or state retirement of the principals prior to any work commencing, the customer will be able to make a claim.



The guarantee which again is underwritten by GPI Ltd and Red Sands Insurance Company (Europe) Limited mirrors that of the member company’s own guarantee/contract and provides cover for up to 10 years for the full contract value of the installation for repairs or replacements in the event of the member company ceasing to trade through liquidation, bankruptcy, death or state retirement of the principals.



The member company have to provide their own guarantee so provided they remain in business the consumer will never have to resort to the insurance backed guarantee for remedial work. However there are an alarming number of consumers who have had problems only to find that the original installing company has ceased to trade therefore have had to find the costs of having the problem rectified themselves.

By choosing a company that are members of our organisation and having an insurance backed guarantee will ensure that you have peace of mind, should anything go wrong and the member company has ceased to trade as any problems will be rectified with the minimum amount of fuss.



Upon the successful completion of an installation or home improvement and provided full payment has been made by the consumer, the member company will notify us and we will forward a certificate of insurance to you without delay.














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FSA link